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Automated guest database, purpose-built for hospitality
Guest profiles built automatically within a unified database, available at your fingertips to delight guests and market to them.
Actionable guest profiles, built automatically
- 360° guest profiles built automatically with over 100 unique data points on each of your diners to spice up service and supercharge marketing.
- Collect and build detailed guest profiles automatically with preferences, special occasions, guest notes, visits, order and purchase history.
- Track lifetime and itemized spend via 65+ POS integrations to empower front-of-house staff and marketing.
- Centralize guest profiles for a unified view of the customer across locations and departments.
Take the guesswork out of guest work
Wow guests, bring your brand to life and personalize experiences for every guest, from booking, to dining, to marketing and everything in between.
Book more reservations without paying commission fees
- 91% of guests discover restaurants from commission-free marketing channels. Book reservations from your website and reach more guests online by tapping into the world’s most popular search, social media and marketing channels through SevenRooms, without paying cover fees.
- Meet billions of guests online by integrating with Google, Facebook, Instagram and a global network of third-party booking channels.
- Elevate your unique brand with customized reservation widgets across your website.
- Offer online reservations in fourteen different languages.
- Capture detailed guest data like birthdays and dietary restrictions to fuel your CRM.
Front-of-house, we’ve got you cover’ed
Technology that gives your front-of-house superpowers. Manage pre-shift, reservations, seating, waitlist and turns while welcoming and recognizing guests with ease. Smart, lightning fast, dependable and adaptable.
Create more regulars on the regular
Turn your guest data and relationships into more dollars with personalized marketing campaigns that feel human and are proven to bring guests back, automatically.
Increase sales and profitability by upselling 24/7
- Accelerate growth and open new streams of revenue by offering special experiences, like chef’s tasting menus, or events, like live music.
- Offer prepaid upgrades or reservation add-ons like welcome drinks or personalized cake.
- Add unique dining experiences and events within the guest booking flow.
- Accept PCI-compliant digital payments for all your online sales including events and large groups.
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